The Role of Corporate Communication in Image Penetration through Podcast Media
DOI:
https://doi.org/10.37329/ganaya.v7i4.2598Keywords:
Corporate Communication, Public Relations, Penetration, Podcasts, Digital MediaAbstract
In the era of society 5.0, Indonesia and the world are experiencing developments in all fields, especially technology, information, and global competition. It takes hard work from the corporate communication division so that the company has a clear identity that can make it different from similar companies in order to form a good image that stands out. The purpose of this research is to represent BRI's Corporate Communication strategy in shaping its image through podcast media. This research is a descriptive qualitative research with data collection techniques conducted through structured interviews, with guidelines for conducting research virtually through Google Meet, Zoom or Video call and WhatsApp text connection. In selecting informants using purposive sampling technique in determining research subjects. The research instrument used is a list of questions and data analysis techniques using open coding to selective coding which will draw conclusions from these results. In planning a Corporate Communication activity, the author also uses the RACE model from John Marston. The results showed that the penetration of BRI's new image through the BRI Office Break podcast program broadcast on Youtube was considered quite successful. The conclusion of this research: up to the 10th episode of the BRI Office Break Podcast has successfully portrayed BRI's new image, customers and non-customers view BRI as a sophisticated and modern bank, no longer old-fashioned or conventional.
References
Ardhoyo, T. E. (2013). Peran Dan Strategi Humas (Public Relations) Dalam Mempromosikan Produk Perusahaan. Jurnal Ilmiah Widya, 1(1), 15-21.
Arradian, D. (2022). Media Sosial dengan Pengguna Terbanyak di Indonesia dan Dunia. Retrieved July, 11, 2022.
Cavalera, N. D., & Soliha, E. (2019). Pengaruh Kualitas Layanan, Citra Bank Dan Kepercayaan Terhadap Kepuasan Nasabah Tabungan Simpeda Bank Jateng Cabang Utama Semarang.
Chitra, B., & Oktavianti, R. (2019). Strategi Digital Public Relations Pegiat Podcast dalam Membangun Brand Engagement (Studi Kasus dalam Podcast Duo Budjang). Prologia, 3(2), 532-538.
Fajri, A. A. (2021). Perkembangan Perbankan Syariah Dalam Era Digital (Doctoral dissertation, Uin Fas Bengkulu).
Habibah, A. F., Shabira, F., & Irwansyah, I. (2021). Pengaplikasian Teori Penetrasi Sosial Pada Aplikasi Online Dating. Jurnal Teknologi Dan Sistem Informasi Bisnis, 3(1), 44-53.
Hutabarat, P. M. (2020). Pengembangan Podcast Sebagai Media Suplemen Pembelajaran Berbasis Digital Pada Perguruan Tinggi. Jurnal Sosial Humaniora Terapan, 2(2), 107-116.
Lestari, H. W. T. D., Dimyati, D., & Shihab, M. (2017). Strategic Communications and Corporate Branding: A Study of Jebsen & Jessen Indonesia Group. Mediator: Jurnal Komunikasi, 10(1), 37-52.
Marwansyah, S., & Setyaningsih, E. D. (2018). Pengaruh Kinerja Perbankan Terhadap Rasio Profitabilitas Pada Bank Bumn. Jurnal Akuntansi, Ekonomi Dan Manajemen Bisnis, 6(1), 11-18.
Muchlis, R. (2018). Analisis SWOT Financial Technology (Fintech) Pembiayaan Perbankan Syariah Di Indonesia (Studi Kasus 4 Bank Syariah Di Kota Medan). AT-Tawassuth: Jurnal Ekonomi Islam, 1(1), 335-357.
Nabila, N. I. (2018). Pengaruh Perubahan Logo (Rebranding) Terhadap Citra Perusahaan Pada Pt Bank Bri Tbk. Jimf (Jurnal Ilmiah Manajemen Forkamma), 2(1).
Nastiti, D. M., Syavaranti, N., & Aruman, A. E. (2021). The Effect Of Corporate Re-Branding On Purchase Intention Through The Brand Image Of Pt Pelita Air Service. Journal of Consumer Sciences, 6(1), 40-61.
Pallas, J., & Fredriksson, M. (2013). Corporate Media Work And Micro-Dynamics Of Mediatization. European Journal of Communication, 28(4), 420-435.
Ruliana, P. (2014). Komunikasi Organisasi: Teori Dan Studi Kasus. Jakarta: Rajawali Pers.
Siagian, R. P., & Pangemanan, S. S. (2016). Analisis Penyajian Laporan Keuangan Berdasarkan Sak-Etap Pada Koperasi Karyawan Bank Sulut Go. Jurnal Emba: Jurnal Riset Ekonomi, Manajemen, Bisnis dan Akuntansi, 4(1).
Sinduwiatmo, K. (2018). Buku Ajar Manajemen Public Relation. Sidoarjo: Umsida Press.
Sugiyono. (2019). Metode Penelitian Kuantitatif, Kualitatif, dan R & D. Bandung: CV Alfabeta.
Tambunan, R. T., & Nasution, M. I. P. (2023). Tantangan Dan Strategi Perbankan Dalam Menghadapi Perkembangan Transformasi Digitalisasi Di Era 4.0. Sci-Tech Journal, 2(2), 148-156.
Ummah, A. H., Djuanda, G., Ahmad, D., Afriza, E. S. D., Athalarik, F. M., Moekahar, F., ... & Kairupan, D. J. (2021). Komunikasi Korporat Teori Dan Praktis. Bandung: Penerbit Widina Bhakti Persada
Wijaya, I. S. (2013). Komunikasi Interpersonal Dan Iklim Komunikasi Dalam Organisasi. Jurnal Dakwah Tabligh, 14(1), 115-126.
Yanuarsi, S. (2020). Akuisisi Bank Asing Terhadap Perbankan Nasional Ditinjau dari Aspek Hukum Persaingan Usaha. Solusi, 18(3), 419-432.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2024 Mia Astaria, Poppy Ruliana (Author)
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
An author who publishes in the Ganaya : Jurnal Ilmu Sosial dan Humaniora agrees to the following terms:
- Author retains the copyright and grants the journal the right of first publication of the work simultaneously licensed under the Creative Commons Attribution-ShareAlike 4.0 License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal
- Author is able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book) with the acknowledgement of its initial publication in this journal.
- Author is permitted and encouraged to post his/her work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of the published work (See The Effect of Open Access).
Read more about the Creative Commons Attribution-ShareAlike 4.0 Licence here: https://creativecommons.org/licenses/by-sa/4.0/.