Analisis Strategi Komunikasi Digital Kementerian Pertahanan dalam Menjalankan Fungsi Media Relation melalui Website dan Media Sosial Kemhan RI

Authors

  • Andina Mutiara Ramadanty Universitas Pembangunan Nasional “Veteran” Jakarta
  • Garcia Krisnando Nathanael Universitas Pembangunan Nasional “Veteran” Jakarta

DOI:

https://doi.org/10.37329/ganaya.v8i4.5053

Keywords:

Komunikasi digital, Media relation, Kemhan

Abstract

Communication transformation requires agencies, including the Ministry of Defense (Kemhan RI), to maximize the use of their official websites as communication channels, especially in the context of media relations. Kemhan has unique information characteristics, namely high information sensitivity that requires a balance between transparency and information security. This study aims to analyze the Ministry of Defense's digital communication strategy in carrying out its media relations function. This study uses a descriptive qualitative method with data collection techniques of observation and interviews, as well as Miles and Huberman's data analysis technique with the help of the Nvivo 12 application. This study uses Frank Jefkins' Digital Communication and Media Relations theory. The findings of this study indicate that the Ministry of Defense utilizes both platforms as its main communication channels, with the website serving as a source of accurate official information, while social media functions as a means of disseminating interactive and wide-ranging content. This strategy is supported by the provision of accurate information, timely content adjustments, and collaboration to serve the needs of the media in line with Frank Jefkins' media relations theory. This study presents a novelty in examining the media relations practices of the Ministry of Defense, which has high information sensitivity, a new perspective from the literature dominated by other agencies that do not have limitations on public information.

References

Anggewa, D., Pienrasmi, H., & Waskito, B. (2025). Optimalisasi Pemanfaatan Website sebagai Media Cyber Public Relations (Studi Kasus pada PT Indonesian Technology Kota Metro). Jurnal Professional, 12(1), 139–148.

Arianto, B., Handayani, B., Tinggi, S., & Dwimulya, I. E. (2023). Media Sosial sebagai Saluran Komunikasi Digital Kewargaan: Studi Etnografi Digital. Arkana: Jurnal Komunikasi dan Media, 2(2), 220–233.

Asari, A., Syaifuddin, E. R., Ningsi, N., Sudianto, Maria, H. D., Adhicandra, I., … Murti, S. (2023). Komunikasi Digital. Klaten: Lakeisha.

Boediman, E. P. (2022). Sosial Media sebagai Media Baru dalam Perspektif Praktisi Public Relations pada Era Generasi Milenial. Avant Garde: Jurnal Ilmu Komunikasi, 10(2), 219–229.

Fadhilla, A. A., & Pradana, B. C. S. A. (2023). Strategi Media Relations Hubungan Masyarakat Universitas 17 Agustus 1945 Surabaya dalam Menjaga Citra Lembaga. Jurnal Representamen, 9(1), 113–121.

Hermawan, E. (2020). Strategi Public Relations Kementerian Pariwisata dan Ekonomi Kreatif dalam Membangun Media Relations. JMK (Jurnal Manajemen dan Kewirausahaan), 5(2), 140.

Jefkins, F., & Yadin, D. (2004). Public Relations (Edisi ke-5, N. Mahnani, Ed.). Jakarta: Erlangga.

Mangara, J. N., & Cindoswari, A. R. (2023). Analisis Komunikasi Digital pada Aksi Kekerasan Verbal Komunitas Mobile Legends Squads Project TRV di Kota Batam. Scientia Journal, 5(3), 1–7.

Maulida, R. W., Novianti, E., & Dewi, R. (2024). Implementasi Cyber Public Relations Pemerintah Kabupaten Sumedang melalui Media “WA KEPO.” PESHUM: Jurnal Pendidikan, Sosial dan Humaniora, 3(5), 719–742.

Nurdiansyah, A., & Kartika, R. (2020). Penerapan Media Relations dalam Mempertahankan Reputasi Kementerian Pertanian Republik Indonesia. Ekspresi dan Persepsi: Jurnal Ilmu Komunikasi, 3(1), 48–55.

Qomaruddin, Q., & Sa’diyah, H. (2024). Kajian Teoritis tentang Teknik Analisis Data dalam Penelitian Kualitatif: Perspektif Spradley, Miles dan Huberman. Journal of Management, Accounting, and Administration, 1(2), 77–84.

Santoso, T. I., & Putro, G. E. (2025). Communication Strategy for State Defence: A Case Study of Indonesia’s Ministry of Defence. Jurnal Studi Komunikasi, 9(2), 385–394.

Setiawan, R., Nilamsari, N., Hamzah, R. E., & Arifin, K. (2022). Implementasi Cyber Public Relations dalam Pengelolaan Website Kementerian Sosial RI. Jurnal Cyber PR, 2(1), 84.

Sheviola, N. S., & Andiyansari, P. (2024). Strategi Media Relations Humas Diskominfo Kabupaten Sleman dalam Menjalankan Fungsi Publisitas pada Media Massa. Jurnal Ilmu Dakwah dan Komunikasi Islam, 18(2), 267–288.

Sidik, A. M., & Syarief, F. (2025). Strategi Edukasi Biro Informasi Pertahanan Kemhan RI tentang Isu Pertahanan melalui Podcast. Jurnal Penelitian Komunikasi dan Sosialisasi, 1(2), 59–79.

Suryasuciramdhan, A., Zulfikar, M., Rahmanda, E., Feranza, F. Y., Ilmu Komunikasi, P., & Universitas Bina Bangsa. (2024). Peran Media Public Relations dalam Menciptakan Engagement di Era Digital. Jurnal Komunika Islamika, 11(2), 63–76.

Susanto, P. C., Yuntina, L., Saribanon, E., Soehaditama, J. P., & Liana, E. (2024). Qualitative Method Concepts: Literature Review, Focus Group Discussion, Ethnography and Grounded Theory. Siber Journal of Advanced Multidisciplinary (SJAM), 2(2), 263.

Wahyuddin, W., & Ismayanti, M. (2020). Persepsi Guru Mengenai Guru Ideal. Jurnal Nalar Pendidikan, 8(2), 104.

Wijaya, A. P., Reza, F., Lathifah, N., Ilham, Y., Lestari, A., & Putri, S. H. (2024). Strategi Media Relations pada Dinas Pemerintah Kota Bandung (Studi Kasus Mengenai Strategi Media Gathering Diskominfo Kota Bandung melalui Program Bandung Menjawab sebagai Medium SKPD dan Pers di Kota Bandung). Jurnal UNIBI, 23(1), 116–123.

Yananingtyas, H. Z., & Irwansyah. (2020). Komunikasi Cyber Public Relations melalui Microblogging dalam Menjaga Citra Pemprov DKI Jakarta. Jurnal Trunojoyo, 14(2), 199–212

Downloads

Published

24-11-2025

How to Cite

Ramadanty, A. M., & Nathanael, G. K. (2025). Analisis Strategi Komunikasi Digital Kementerian Pertahanan dalam Menjalankan Fungsi Media Relation melalui Website dan Media Sosial Kemhan RI. Ganaya : Jurnal Ilmu Sosial Dan Humaniora, 8(4), 344–357. https://doi.org/10.37329/ganaya.v8i4.5053

Issue

Section

Articles