Analysis of Public Satisfaction Levels in Gelora Bung Karno (GBK) City Forest Based on Socio-Cultural Functions

Authors

  • Siti Chadijah Destiyanti Ramadhania Universitas Indonesia
  • Sidik Pramono Universitas Indonesia

DOI:

https://doi.org/10.37329/ganaya.v7i4.3478

Keywords:

Public Satisfaction, Urban Forest, Green Open Space, Public Space, Public Services

Abstract

The Jakarta City Government, along with the central government, has implemented various measures to address the issue of air pollution that has become a serious problem for the city. One of the efforts undertaken is to increase the provision of urban green spaces and restore the function of the GBK City Forest as a public green open space (GOS). However, there has been no research showing the public's perspective and satisfaction with the utilization of the GBK City Forest. This study aims to determine the level of public satisfaction with the GBK City Forest based on social-cultural functions. The assessment indicators used to measure public satisfaction in this study are based on the theory of cultural ecosystem services developed by Shijie Gai et al. The data used in this study were obtained using mixed methods data collection techniques through questionnaires (quantitative) as well as in-depth interviews and literature studies (qualitative). Based on the results of the study, it can be concluded that the majority of the public is highly satisfied with the utilization of the social-cultural functions of the GBK City Forest. However, some people still complain about the lack of supporting facilities for recreational activities and the disturbances from external parties that make them feel uncomfortable when engaging in activities at the GBK City Forest. Therefore, it is important for the government and the GBK City Forest management to consider public feedback and improve the quality and safety of the existing facilities.

References

Abass, Z. I., & Tucker, R. (2018). Residential Satisfaction In Low-Density Australian Suburbs: The Impact Of Social And Physical Context On Neighbourhood Contentment. Journal of Environmental psychology, 56, 36-45.

Cernicova-Buca, M., Gherheș, V., & Obrad, C. (2023). Residents’ Satisfaction With Green Spaces And Daily Life In Small Urban Settings: Romanian Perspectives. Land, 12(3), 689.

Corrente, S., Ingrao, C., Punzo, A., & Matarazzo, A. (2023). Evaluating Citizens' Satisfaction On The Urban Environmental Management Through A Multi-Criteria Approach: An Application Experience In Sicily. Environmental Impact Assessment Review, 99, 107029.

Dewi, K. I. L., Yulianthini, N. N., & Telagawathi, N. L. W. S. (2019). Pengaruh Dimensi Kualitas Pelayanan Terhadap Kepuasan Pelanggan Pengguna Bpjs Kesehatan di Kota Singaraja. Bisma: Jurnal Manajemen, 5(2), 82-92.

Gai, S., Fu, J., Rong, X., & Dai, L. (2022). Users’ Views On Cultural Ecosystem Services Of Urban Parks: An Importance-Performance Analysis Of A Case in Beijing, China. Anthropocene, 37, 100323.

Hadavi, S., & Kaplan, R. (2016). Neighborhood Satisfaction And Use Patterns In Urban Public Outdoor Spaces: Multidimensionality And Two-Way Relationships. Urban Forestry & Urban Greening, 19, 110-122.

Hastita, D. H., Yuslim, S., & Luru, M. N. (2020). Kajian Fungsi Sosial-Budaya Ruang Terbuka Hijau Publik Kecamatan Serpong, Kota Tangerang Selatan. Jurnal Arsitektur Lansekap, 6(2), 272-278.

Idris, F., & Salju, S. (2023). Pengaruh Budaya Kerja, Kualitas Pelayanan, Sarana Dan Prasarana Terhadap Kepuasan Masyarakat. Kelola: Journal of Islamic Education Management, 8(1), 71-78.

Maulana, R., Riska, A. S., & Kusuma, H. E. (2021). Fungsi Hutan Kota: Korespondensi Motivasi Berkunjung dan Kegiatan. Jurnal Lanskap Indonesia, 13(2), 54-60.

Nuraini, E., & Eriyanto, I. S. (2023). Kualitas Pelayanan dan Kepuasan Masyarakat Terhadap Pelayanan Kantor Desa. Mamen: Jurnal Manajemen, 2(1), 123-130.

Ponce, O. A., & Pagán-Maldonado, N. (2015). Mixed Methods Research In Education: Capturing The Complexity Of The Profession. International Journal Of Educational Excellence, 1(1), 111-135.

Parasuraman, A., Zeithaml, V. A., & Berry, L. L. (1994). Alternative Scales for Measuring Service Quality: A Comparative Assessment Based on Psychometric And Diagnostic Criteria. Journal of retailing, 70(3), 201-230.

Ridayati. (2017). Pengaruh Jumlah Penduduk Terhadap Penggunaan Lahan Ruang Terbuka Hijau Publik Kota Yogyakarta Menggunakan Regresi. Journal Technology of Civil, Elctrical, Mechanical, Geology, Mining, and Urban Design, 2(1).

Rizani, E. N., Wulandari, A., & Hernovianty, F. R. (2019). Klasifikasi Ruang Terbuka Hijau Taman Layak Anak Di Kota Pontianak. Jelast: Jurnal Teknik Kelautan, PWK, Sipil, dan Tambang, 6(3).

Rumamby et al. (2024). Analisis Tingkat Kenyamanan Ruang Terbuka Hijau Di Hutan Kota Gelora Bung Karno. Jurnal Produksi Tanaman, Vol. 12(3), 144 – 149.

Soeriaatmadja, A. R., & Wulanningsih, R. (2018, August). A Set Of Sustainable Urban Landscape Indicators And Parameters To Evaluate Urban Green Open Space In Bandung City. In IOP Conference Series: Earth and Environmental Science (Vol. 179, No. 1, p. 012016). IOP Publishing.

Ta, N., Li, H., Zhu, Q., & Wu, J. (2021). Contributions Of the Quantity and Quality Of Neighborhood Green Space To Residential Satisfaction In Suburban Shanghai. Urban Forestry & Urban Greening, 64, 127293.

Twenge, J. M., & Martin, G. N. (2020). Gender Differences in Associations Between Digital Media Use And Psychological Well-Being: Evidence From Three Large Datasets. Journal Of Adolescence, 79, 91-102.

Yunianto, D. (2021). Analisis Pertumbuhan Dan Kepadatan Penduduk Terhadap Pertumbuhan Ekonomi. Forum Ekonomi: Jurnal Ekonomi, Manajemen dan Akuntansi, 23(4), 688-699

Downloads

Published

02-09-2024

How to Cite

Ramadhania, S. C. D. ., & Pramono, S. (2024). Analysis of Public Satisfaction Levels in Gelora Bung Karno (GBK) City Forest Based on Socio-Cultural Functions. Ganaya : Jurnal Ilmu Sosial Dan Humaniora, 7(4), 278–290. https://doi.org/10.37329/ganaya.v7i4.3478

Issue

Vol. 7 No. 4 (2024)

Section

Articles

License

Copyright (c) 2024 Siti Chadijah Destiyanti Ramadhania, Sidik Pramono (Author)

Creative Commons License

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

An author who publishes in the Ganaya : Jurnal Ilmu Sosial dan Humaniora agrees to the following terms:

  • Author retains the copyright and grants the journal the right of first publication of the work simultaneously licensed under the Creative Commons Attribution-ShareAlike 4.0 License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal
  • Author is able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book) with the acknowledgement of its initial publication in this journal.
  • Author is  permitted and encouraged to post his/her  work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of the published work (See The Effect of Open Access).

Read more about the Creative Commons Attribution-ShareAlike 4.0 Licence here: https://creativecommons.org/licenses/by-sa/4.0/.