Pengaruh Penggunaan Internet Banking Dan Perlindungan Data Nasabah Terhadap Cybercrime Di Kota Denpasar

Authors

  • Dewa Ayu Pargita Apsari STMIK STIKOM INDONESIA
  • Ni Putu Suci Meinarni STMIK STIKOM INDONESIA
  • Wayan Gede Suka Parwita STMIK STIKOM INDONESIA

Keywords:

Internet Banking, Customer Data Confidentiality, Cyber Crime

Abstract

This study aims to determine the effect of Internet Banking Usage and Data Protection of Internet Banking Users on Cybercrime in Denpasar. This study uses data collection techniques by distributing questionnaires online. The population in this study were users of internet banking facilities in the Denpasar area with a sample of 72 respondents. To obtain correct data for conclusions that are in accordance with the actual situation, it is necessary to have an instrument that is valid and consistent and appropriate in providing research data. Where the instrument validity test in this study uses Product Moment Correlation, while the reliability test uses Cronbach Alpha. The analysis technique used is the multiple Linear Regression Analysis technique, namely with 5 variables X and 1 variable Y. The results show that there is no significant effect of Internet Banking Usage and Customer Protection of Internet Banking Facility Users (Client Charter, Confidentiality of Customer Data, Test and Trial Drive, and Customer Support Service) together on the occurrence of Cybercrime in the Denpasar area with an Fcount value of 1.173   with a significance value of F of 0.332

References

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Published

27-03-2021

How to Cite

Apsari, D. A. P., Meinarni, N. P. S., & Parwita, W. G. S. (2021). Pengaruh Penggunaan Internet Banking Dan Perlindungan Data Nasabah Terhadap Cybercrime Di Kota Denpasar. Ganaya : Jurnal Ilmu Sosial Dan Humaniora, 4(1), 142–149. Retrieved from https://jayapanguspress.penerbit.org/index.php/ganaya/article/view/1254

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Articles