Utami IT. Analisis Hubungan Responveness, Responsibility dan Accountability Terhadap Tingkat Kepuasan Masyarakat . Metta [Internet]. 2023 Apr. 15 [cited 2024 Jul. 22];3(1):1-14. Available from: https://jayapanguspress.penerbit.org/index.php/metta/article/view/2172